Privacy Policy

Effective Date: August 20 2024

Tokyo Home (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, tokyohome.com.au.

1. Information We Collect

1.1. Personal Information:
We may collect personal information that you voluntarily provide to us when you make a purchase, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by third-party payment processors)
  • Phone number

1.2. Non-Personal Information:
We may collect non-personal information about your visit to our Site, such as your IP address, browser type, device information, and browsing behavior. This information helps us improve our Site and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders: Your personal information is used to fulfill your orders, including shipping and payment processing.
  • To communicate with you: We may use your email address to send you order confirmations, updates, and promotional offers. You can opt-out of marketing emails at any time.
  • To improve our Site: Non-personal information helps us analyze how users interact with our Site, allowing us to enhance its functionality and content.
  • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with service providers who assist us in operating our Site, processing payments, shipping orders, and conducting marketing activities. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our Site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information that we hold. You can also request that we stop using your information for certain purposes, such as marketing. To exercise your rights, please contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

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